Updated: Please note as of November 1st 2019, there are changes that impact customer paying bills in our app using credit and debit cards.

We are SO excited to announce that we now accept Visa credit card for the following bill payment categories: Property Taxes, Utilities, Rent, and Education.

Back in January of 2018, we removed Visa when we were informed that some card issuers would treat a Visa credit card payment as a “Cash Advance.” This meant that Paytm customers paying any bill with a Visa credit card, may have incurred additional fees on their bill payment.

Today, you can use your Visa credit card for Rent, Property Taxes, Utilities AND Education bill payments. We are thrilled to be the only place that lets Canadians pay their Property Taxes and Education bills with a credit card!

With this new added payment method we want to continue to provide you with the best bill payment experience in Canada. We now officially accept the following payment methods: Visa debit and credit, Mastercard debit and credit, American Express, a linked bank account and Paytm cash. It’s important to note that there are some convenience fees associated with using a credit card or debit card for bill payments, and you can find out more about that here.

Collect Points and Redeem For Rewards

No matter which payment method you use to pay your bills, you will still collect Paytm Points for every payment that you make using the Paytm Canada app. For every $1 you spend in the app (either by paying a bill or purchasing an e-gift card) we’ll give you 1 Paytm Point that can be redeemed for free and discounted rewards from popular brands like: Uber, Tim Hortons, Hudson’s Bay and more. 

Plus, you can earn 5,000 Paytm Points just for referring a friend – AND they’ll also get 5,000 Paytm Points. All you have to do is refer a friend using your unique code through our app and when they successfully pay their first bill of $50 or more we’ll reward you both with 5,000 Paytm Points, aka a $5 e-gift card! 

As you can probably tell, we’re constantly working on improving our app for you! We recently revamped our sign-up / sign-in process, updated our app homepage (making it even easier for you to collect points & redeem rewards), and we have a ton more updates coming soon! Be sure to follow us on Twitter, Instagram and Facebook to stay in the loop with the latest updates from us!

Have any suggestions? We’d love to hear from you! care@paytm.ca.

Comments (22)

Will there be fee for using the Visa card?
I know there is a fee for property bills, but what about others?
Thanks

Hi Joseph, you can refer to our previous blog post regarding charges by clicking here. Currently there are no charges for the other categories, however this may change in the future.

Why I am not allowed to make my Roger’s phone bill payment by Visa credit card?

Hi there! Rogers or any telecommunications payee is considered a mobile bill, not a utility bill. Hope this helps!

What is the fee?

Hi Jason, you can refer to our previous blog post regarding charges by clicking here

The app is not letting me register my Visa. Keeps saying I have to update the app, but there is no update available.

Hi Alicia, please email us at care@paytm.ca with a few screenshots of this issue and we will have our team take a look for you!

can I still use the bank account pay my MasterCard bill? Why it show me invalid request?

Hi there, please send us a screenshot of this error to care@paytm.ca and we will have our team take a look!

Can you please clarify: does that mean for utility payments with a Visa, there are no convenience fees? That is, a Visa will work the same way as a MasterCard? (No fees of any kind.)

Hi there! You can refer to our blog post here for more information on convenience fees. If you have any further questions, please let us know by emailing us at care@paytm.ca.

Hi are there fees associated with visa payments or is it free like MasterCard? Thanks.

Hi there! You can refer to our blog post here for more information on convenience fees. If you have any further questions, please let us know by emailing us at care@paytm.ca.

Hi Can I purchase gift cards using the visa credit card?

You should be able to purchase gift cards with Visa Debit Card. Currently Visa Credit is not available to be used to purchase gift cards.

Hi, just to confirm, can I use my Amex to pay property tax similar to Visa?

Yes! However, there is a 3% fee for using AMEX. You can opt for using Mastercard or Visa for a lower convenience fee. If you have any further questions, please let us know by emailing at care@paytm.ca

How can I set up my monthly rental payment by credit card (ViSA or M/C) through this service ? As a payee? I’m not sure they will allow it, but please let me know if it’s possible.

Hi Mark, there are only a select few rental companies that accept credit card as a payment. For more information, you can email us at care@paytm.ca

What’s the fee for using Visa to pay?

Hi Su, please click here for information on the fees charged for Visa

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