PLEASE NOTE: As of Nov 1 2019, all bill payments across every category will be charged a convenience fee.

We strongly believe in giving Canada multiple payment options for their bills, so we are thrilled to announce that we now accept Visa credit card for the following bill payment categories: Property Taxes, Utilities, Rent, and Education. Paytm is the only place Canadians can pay bills like Property Taxes and Tuition with a credit card!

At Paytm, we strive to provide you with flexible payment options and will always try our hardest to ensure that you don’t encounter fees. However, there are a few upcoming changes that will impact users paying their Property Tax bills with credit card and debit card.

Starting August 26th, 2019, Paytm customers will be charged a 1.75% credit card convenience fee on Property Tax bill payments and a 1.25% debit card convenience fee on Property Tax bill payments. You will not be charged a convenience fee when you make a Property Taxes bill payment using either your bank account or Paytm Cash. American Express credit card convenience fees will remain at 3%.

We’ve always believed that a solid relationship is built on honesty and trust, and we pride ourselves on being transparent with our customers. For years, we’ve been asked how we make money, and the answer is simple: we only make money when you purchase rewards cards in our app. We DON’T make money from your bill payments – we never have, and won’t with these convenience fees either.

If you want to avoid any Credit Card or Debit Card convenience fees on your Property Taxes and Education bill payments, we recommend using Paytm Cash or a linked bank account to make the bill payment. Using Paytm Cash is a great way to avoid any convenience fees, get your bills paid quicker AND earn points. When you pay your bills using Paytm Cash, they will generally get processed two days quicker than most other payment methods. Find out more about Paytm Cash here.

Earn even more points

No matter how you pay your bills, you will still collect 1 Paytm Point for every $1 spent within the Paytm Canada app. As a reminder, there are limits on total number of Paytm Points that you can earn depending on what the transaction is for:

  • Utility Bills = 500 points per month
  • Tax Payment = 1,000 points per month
  • Credit Card Payments = 2,000 points per month
  • Tuition = 500 points per month
  • Other Bill Payments = 500 points per month

*Please note: the monthly limits reset on the 1st of every month

To make the most of paying your taxes through the Paytm app, we recommend that you pay your property taxes in installments well before the due date when possible. For example if you owe $3,000 worth of property taxes in November, we recommend that you start paying it now in $1,000 installments. This way you can earn 1,000 points every month for 3 months, thus maximizing the amount of points you can earn for paying your taxes. (Plus, paying in 3 installments is usually easier than coughing up one large sum of money!).

Not only will you get Paytm Points, but when you pay a bill using your credit card on the Paytm Canada app, you’ll also rack up credit cards points too! When you use this hack you can actually triple dip on points.

We truly appreciate your loyalty, and we look forward to continuing to provide you with the most rewarding bill payment experience in Canada.

If you have any questions about the new changes at Paytm Canada, we encourage you  to reach out to our Customer Care team at: care@paytm.ca.

Comments (6)

This is a major and sudden change happening in only 3 days! Paying property taxes by credit card without fees was undoubtedly the most advantageous feature of Paytm Canada. Could you please explain the cause? I think many Paytm users are interested in understanding better.

Hi there! These fees are charged by the payment processor for every transaction made through our app 🙂 We do not make money from these fees. If you have any further questions, please email us at care@paytm.ca

First no convenience fee, now there is one. Very disappointing when it comes to property taxes which is a bigger ticket item!! Reason why is not really explained. Not happy, may have to rethink using Paytm at all.

Hi Luigi! These fees are charged by the payment processor for every transaction made through our app. If you have any further questions, please email us at care@paytm.ca

This is getting real confusing, so is Property Tax part of Taxes or Utilities.
I always though by Taxes you meant Income Tax.

Hi Fayaz, Property Tax is part of Taxes

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