Earn 5x Paytm Points!

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The holiday season can really derail your finances. Between buying gifts, holiday dinners, parties, and new outfits your bank account might be feeling a little burnt out. If you overspent this year, don’t worry, we’re here to help – especially if tackling your finances is one of your New Year’s resolutions.

Don’t let your January statements scare you! With the Paytm Canada app we’re making it easy for you to take control of your bills and start saving money. We’re very excited to announce our latest promotion that we hope will help motivate everyone to dig themselves out of that seemingly endless hole we call holiday debt.

Starting January 8th until February 8th, February 11th to March 11th, March 18th to April 18th you can earn 5x Bonus Paytm Points* when you pay your credit card bill with the Paytm Canada app. Here’s how our latest promo works:

  • From January 8th to February 8th February 11th to March 11th March 18th to April 18th** every dollar that you pay towards a credit card bill will earn you 5x Paytm Bonus Points.
  • 1 Paytm Point for every $1 spent on a credit card bill payment will be credited instantly, and the 5x Bonus Points* will be credited to your Paytm account on February 15th March 18th April 25th.
  • For example: a $500 credit card bill payment will earn you 500 Paytm Points instantly, and a *bonus* of 2,500 Paytm Points will be collected into your Paytm account on February 15th March 18th April 25th.
  • You will earn 5x Bonus Paytm Points on your first $1,000 of credit card bill payments for a maximum of 5,000 bonus Paytm Points.

Collect Paytm Points faster and redeem them for FREE or discounted e-gift cards from popular brands like Starbucks, Uber Eats, IKEA, Indigo, Sephora, and many more. Don’t put off paying those holiday bills for one more minute! Read the full Terms & Conditions for this promotion here.

The bottom line is, you have to pay your bills anyway, so why not pay them through the Paytm Canada app, save money and get rewarded while doing so. Help your own bottom line this year. Sound too good to be true? It’s because we are.

Cheers to 2019! And, start living your best life with Paytm Canada!

*Maximum of 5,000 Paytm Points will be credited (T&C’s apply).

**Even if you’ve already maxed out your Bonus Paytm Points from January 8th to February 8th February 11th to March 11th March 18th to April 18th, you will be eligible to earn up to another 5,000 Paytm (Bonus) Points by paying up to $1,000 worth of credit card bills. Think of this promo as ‘restarted’ rather than extended.

Questions? Our Customer Care team will be able to help! You can email us at: care@paytm.ca.

Follow us on Twitter, Facebook and Instagram to hear about our newest promotions, features and much more!

Comments (87)

Would i be able to pay my municipal taxes un Sherbrooke town Québec ?

Also for my electricity bill in Sherbrooke ?



Hey Norman, happy to say that both billers are available on our app! Searchable as “Sherbrooke (City) – Taxes” and “Hydro Sherbrooke”.

Feel free to email us at care@Paytm.ca and we’ll be happy to help you further!

How can I get a pay card

Hey Rakan, what pay card are you referring to here? Please email us at care@paytm.ca and we’ll be more than happy to help!

I paid my credit card bill just yesterday before reading this article. Could I still get the bonus points?

Hey Samir, unfortunately not, however you still have the chance to earn 5x points, as we’ve extended the promo!


Do you have this application in french ?

Hi Kotime, unfortunately not at the moment, but we do offer support in French, so please let us know if there’s anything we can help walk you through and we will be happy to assist. You can reach us at care@paytm.ca

Hi! I live in Quebec province ,I would like to know is possible to pay my National bank Mastercard?

Hi Tholavuth, unfortunately, Credit Card payments are not available in Quebec at the moment. For a full list of biller categories you can pay, please check out this link or email us at care@paytm.ca


This does not work with American Express cards. Or am I doing something wrong?

Hey Matt, transactions through Paytm work with American Express (for an additional 3% fee), however, it could be dependent on the type of bill category you are trying to pay! Please double check and let us know if there are any issues on our end. You can reach us at care@paytm.ca

-Customer Care

i have reached maximum points (2,000 for credit payment monthly, but most payments were made on Jan 1 which is not qualified to the bonus offer), do I still can get bonus points if I pay more credit card bills this month even if I don’t make the base points?

Hey Cheng, unfortunately not – but our 5x promotion is on for another 2 days!

How to do actually credit card bill payment bcs i tried fir scotia visa but it is unable to complete.

Hi Riyaz, this could be due to multiple potential reasons. If you could please email us at care@paytm.ca, we’ll sort this out for you.

If I pay a credit card bill. Using the app. Is it treated as a cash advance by paytm credit card I have associated with paytm

Hey Bill, it is not treated as a cash advance, however, please note – you are unable to pay off credit cards using a credit card. You can only do this using a linked bank account or Paytm Cash.

How do you benefit Benefit if I pay my credit card bill through your app?

Hey Komal, we benefit by gaining a (hopefully happy) customer! We don’t charge any fees (unless you’re using an Amex) and make money primarily out of our gift card partners. Please let us know if you have more questions

Alondra Gabriela Larenas

Can i get some feedback on when can people from quebec pay credit cards with this app??

I can not add the mana master card

Hey Le, do you mean MBNA? This is definitely available as a biller on our platform. Please email us at care@paytm.ca and we’ll find them for you right away!

Same question. When Will you guys be able to give a timeline for when this feature will be available to quebec’s residents? There is a lot of promotion from your part on this and never in any of these promotions article it is said that not everyone has access to this feature. Quebec still represent a quarter of Canada’s population, so can this please be explicit when we cannot use what you are promoting ?
And if it ever becomes available, then I’ll be thrilled to use this app like never before.
Thanks and please be mindful

Totally agree with Alexandre!!

Same comment as above …
Was super excited but service not available for Quebec.
This app seems great but this is a real downer

Sorry about that Melanie. We are trying to get our Quebec customers the full benefits of using Paytm, but unfortunately, we don’t have a time frame at the moment. We truly hope it is sooner than later!

Same here…. Stop pushing me promos if I can’t use it!!!
And please, also, an answer from these two comments would be appreciated…

I agree with Alexandre


Hi Zewill, our app works in Quebec, however unfortunately as of right now, not all bill categories can be paid through Paytm.

For a full list -> https://care.paytm.ca/hc/en-us/articles/360005793993-Bill-payments-in-Quebec

Hi, I have been using paytm to pay my credit card . One thing is that the payment didn’t go through on time so that I ended up to have to pay the interest for the delay. Is there way you have to solve this skins of delay?

Hey Ruby, so sorry to hear that happened! Please email us at care@paytm.ca and we’ll take care of it for you.

I would like to pay my credit card to, but it’s impossible cause I Aldo live in Quebec. Let us know if you are able to make the change. That will be great!

Hi everyone, unfortunately, at the moment this is not available in Quebec due to regulatory purposes. We don’t have a time frame on when it will be, but we are working on it – so stay tuned!

Same thing here, would really love to know when this option to be able to pay our credit cards through this app becomes available to the Quebec users? I can see that there are already two comments about this and no reply from the PayTM team. We need to know what’s going on please. Can you explain to us if there is some process in action pending approval or if this is something you wish possibly to happen at some point in the future? When we know more information we can make our decisions in what apps to use and plan landing our finances accordingly. I hope someone from PayTM will reply to us here.

I am trying to pay credit card bill but if shows automative verification needed.

Hey Amanpreet, you’ll need to verify your identity to be able to pay a credit card bill, for compliance purposes. Please check out this article for exact documents required for this, or email us at care@paytm.ca and we’ll be happy to help get you set up!

When is expected timeframe on credit card payment for Quebec residents?

Hey PS, unfortunately, we still don’t have a timeframe on this, but we are working hard to add this in the near future. We’ll keep you posted!

When can we expect the 5x the credit card points to be applied to the account ?

Hey Mia! The points will be automatically applied to your account on the 15th of Feb. You’ll receive an in-app notification from us when this is complete 🙂

I add a credit card as my payment only. Can I pay another credit card bill using the added credit card?

Hey Kevin! Unfortunately you are unable to pay a credit card with a credit card. For more on payment methods by bill categories – please check out this article from our Help Center

Credit Card – 5x Bonus Points promo. Since there is a monthly payment limit of $2K in the credit card payments category, exactly what is the maximum *Bonus Points* can a person earn in February?

Do all credit card payment amounts receive the 5x Bonus Points, or is it only payments that exceed $1K?

All credit card payments, up until that amount, are eligible for 5x points promotion.

If I already paid over $1000 between Jan 8 to Feb 8, then this promo extension does not matter to me, right? because this is not a new promotion, it’s an extension of an existing promo.

Hi Andy,

Great news for you… even if you’ve already maxed out your Bonus Paytm Points from Jan. 8 to Feb. 8, you would still be eligible to earn up to an additional 5,000 Bonus Paytm Points (by paying up to $1,000 in credit card bill payments)! Think of this promotion as re-starting rather than simply extended. Anyone who has taken advantage of this offer in the past can do so again and will earn an additional 5x Bonus Paytm Points for every $1 in credit card payments.


Hi, Just i want to check about this promo.
I paid over $1000 or more last month i.e Jan ’19 , will i utilize this month Feb’19 also??

Hi Guntaka, you definitely can! You have another month to utilize this 🙂

I saw this promo, paid my VISA bill on Feb 5 (in the 5X time period indicated) but the point redemption date listed in my redeem history showed Feb 9 thus only giving me 1X points. What gives?

Hey Simon, it’ll be automatically added on Feb 15!

I did not receive anything today, the 15 of February, from 2 payments of $1000 !

Hey! You’ll receive them before 5 pm today.

I paid my credit card on Feb 7, and it will be fulfilled on Feb 15. Do you treat this as the first period (Jan 8-Feb 8) or second period (Feb 11-Mar 11)?

Hey Bob, this is counted towards the first period!

Hello, today it is the 15th February. No bonus points !

Hey! You’ll receive them before 5 pm today.

I heard we can’t pay property taxes with a VISA or MBNA mastercard credit card, as it counts as a cash advance. Is this true?

Hi there, it only counts as a cash advance when paid with VISA – which is why we have disabled Visa off our platform.

Hi Zein :

Yet again Paytm customer care has disappointed me. While they are eager to press reply button without reading emails but never respond if requested escalation. This is how it has been since beginning.

I wonder who I should contact? Is it paytm CEO @vijayshekhar on Twitter I should contact ?

Hi, I paid my credit card bill on Jan. 29. I’m just wondering do I still get my 5X bonus points? As well as you guys are just extending the promotion am I correct?

Hey Simon, yes to both questions! You should have received the points already, but please reach out if you haven’t. Our email is care@paytm.ca

Max rewards is limited to 5000 points but why? this sucks! No way u just have 1000 dollar bill for all your credit cards! There shouldn’t be any limit.

Thanks for the feedback Sumit! We have limits for fraud prevention purposes, but the limits on our 5x bonus points is because we are giving points out for free, and we have to cap this to some extent. If you have any more feedback, please send it over to care@paytm.ca and we’ll be happy to help!

I had credit card payment for $1465 and get only 4830points not 5X
Second time paid $2290 and get only 2000 points rest on idea will get 5X ????

Hi Harshadrai!
For the 5x Bonus Paytm Points Promotion you will earn 5x Bonus Paytm Points on your first $1,000 of credit card bill payments for a maximum of 5,000 bonus Paytm Points between Feb 11-Mar 11 2019. If you have any other questions, please email care@paytm.ca 🙂

I did not receive 5x on my last transaction which was under the promo of credit card bill payment

Hi Gaurav, please send us an email at care@paytm.ca and we will take a look at your account 🙂

Happy to see that this is back again (for March 18 to April 18, 2019)!

Question: I made a payment earlier this month to take advantage of the 5x promo (the one ending on March 11th). Will I be able to get 5000 bonus points again if I make a credit card payment again (before the end of March)?

Mar. 05, 2019 – $1000 credit card payment. (5000 bonus points earned from promo ending on March 11th)
Mar. 25, 2019 – another $1000 credit card payment (will I get 5000 points again?)


Hi there! So long as you make a payment within the dates listed, you are eligible for the 5x points promotion.
Please note that there are limits to the amount of points you can receive per month for this promotion.
For more information, please email us at care@paytm.ca 🙂

Didn’t get 5x points for my last payment please help

Hi Divya, please send us an email at care@paytm.ca and we will take a look at your account 🙂 Cheers.

Since you just renewed it, does it also renew the limit to another 1000$? Or is it to a max of 1000$ since January?

Hi Katrine, payments made between Mar 18-Apr 18, 2019 are eligible for this promotion, eligible users can receive up to 5000 points.
If you need further clarification, please dont hesitate to reach out to us at care@paytm.ca

Nice to see the 5x promo extended, yet again.
PayTM not only sends payments to the biller quickly, but they reward you as well for bills you already have to pay anyways.
Now they’re giving you bonuses on top of the already freebies.
It’s a no brainer!

Hi Wayne, we’re so glad you’re loving the benefits of using our app! 🙂

Didn’t receive 5x points on my last transaction

Hi Divya, sorry to hear that– please kindly send us an email at care@paytm.ca and we’ll look into it for you!


Want to get clarity on below things:

1) 5x points are only valid once during the period of “March 18th to April 18th”?
2) Suppose I pay $1000 credit card bill in the month of March after 18th and before 31st ( i will receive 5x bonus points). Will I also receive 5x point again if I pay credit card bill for $1000 in April month before 18th April?
3) What date is considered for the transaction to be calculated for 5x point or monthly points? Date of transaction or fulfillment date?

Hi Ankur, (1,2) nope! this applies for all payments within the promotion time frame. The limit for this promotion is up to 5000pts worth of payments. (3) The fulfillment date 🙂 Hope this helps, please email us if you have any other questions at care@paytm.ca

I have 2 questions

1. The city of Ste Agathe des monts QC appears in your list, but they have changed their reference numbers to 18 numbers. If I try to enter that in your system it claims the length of the number is invalid. Would it be possible to fix this?

2. Since I live in Quebec, is I understand well, even if I link my bank account or add Paytm cash I won’t be able to pay my Desjardins Mastercard Bill?

Hi Nicolas, please send us an email at care@paytm.ca to provide more information on this issue so that we can assist you better 🙂 We are working on bringing more methods of payment for Quebec users, at this moment you can pay your rent, education, cable/internet, mobile, taxes and utilities through our app. Hope this helps!

I have not received my 5x Bonus yet , how long does it take ?

Hi Saj, please send us an email with the transactions that you are missing points at care@paytm.ca and we will get back to you as soon as we can. Thank you!

I have paid a municipal tax over 1700, and i got only 1250 points. Can you explain me why the 5x point did not work ?

Hi Paul! The limit for this promotion was 5000pts, this may be the reason why you received less points for your payment– if this is wrong, please kindly contact us at care@paytm.ca and we will look into it for you!

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